TERMS AND CONDITIONS OF TCN CLEANING SERVICES

 You will be known as “THE CLIENT” in these terms and conditions

 These terms will begin on the date set out in the cleaning agreement and will remain in full force and effect until completion of the services. Subject to earlier termination as provided in the agreement.

 In the event that either party wishes to end the agreement prior to completion of the services, that party will be required to provide 14 days written notice to the other party

PROMOTIONS

If you have received one of our fliers with a discount:-

Only one money off voucher per household can be used and it cannot be used in conjunction with any other offer. Failure to complete the advised weeks agreement all discounted monies will be paid to TCN cleaning services in full.

PERFORMANCE

The parties agree to do everything necessary to ensure that the terms of the agreement take affect

ASSIGNMENT

 TCN cleaning services will not voluntarily or by operation of law, assign or otherwise transfer its obligations under this agreement without prior written consent of the client.

PHOTOGRAPHS

TCN cleaning services may take photographs. These photographs are the property of TCN cleaning services

 Photographs maybe used on our website and or on social media

GUARANTEE

TCN cleaning services offer a 100% satisfaction guarantee. If the client is not 100% satisfied with our work, we will return for free.

PAYMENT

 All one off cleans must be paid for in advance.

 No cash is accepted for cleaning unless otherwise arranged

 In the event that the agreement is terminated by the client prior to completion of the services but where services have been partially performed, TCN cleaning services will be entitled to full payment stated in the agreement provided that there has been no breach of contract on the part of TCN’s cleaning services

INVOICES

 The client will be invoiced by email for services carried out by TCN cleaning services. 

 Invoices submitted by TCN cleaning services to the client for regular cleaning services are due to be paid in full within 14 days of receipt unless prior arrangement has been agreed

 Any late payments will trigger a fee of 10% per week on the amount still owing

CANCELLED APPOINTMENTS

 TCN cleaning services will return payment in full, if the client gives at least 48 hours’ notice prior to work commencing

 From time to time TCN cleaning services may need to cancel or rearrange your clean. TCN cleaning services will give you as much notice as possible and offer you the next available appointment

No payment will be due for any holidays informed to TCN cleaning services in advance only applies to regular cleaning clients

RETURN OF PROPERTY

Upon expiry or termination of this agreement TCN cleaning services will return to the client any property which belongs to the client

CAPACITY/INDEPENDENT CONTRACTOR

In proving the services under the agreement, it is expressly agreed that TCN cleaning services is acting as an independent contractor and not as an employee. TCN cleaning services and the client acknowledge that this agreement does not create a partnership or joint venture between them and is exclusively a contract for service

INDEMNIFICATION

 Except to the extent paid in settlement from any applicable insurance policies and to the extent permitted by applicable law, each party agrees to indemnify and hold harmless the other party, against any claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever which result from or arise out of any act or omission of the indemnifying party

NOTICE

 TCN cleaning services requires 14 days’ notice to terminate this cleaning agreement